Skip to content

Same-day shipping on in-stock orders by 4 PM CT Free shipping over $35 90-day returns

For Mitsubishi air conditionersDirect Replacement

MSZ-HM12NA-U2 Mitsubishi Mini-Split Air Conditioner Remote Control

Replacement infrared remote for the Mitsubishi MSZ-HM12NA-U2, a MSZ-HM 12,000 BTU wall unit, that runs mode, temperature, fan speed and vane swing with no pairing.

$19.95

Ships today from FanRemotes.com

if ordered in the next

In stock

Secure checkout
  • 1-Year WarrantyOn every product
  • Same-Day ShippingIn-stock orders by 4 PM
  • 90-Day ReturnsSee return policy
  • Expert Support(816) 586-8457Mon–Fri, 8 AM – 5 PM CT

Compatible Models

This replacement remote for the Mitsubishi MSZ-HM12NA-U2 fits 1 model. Check the model number on your unit’s label.

  • MSZ-HM12NA-U2 MSZ-HM 12,000 BTU wall unit

Not sure it’s the right one? Call (816) 586-8457 or email info@fanremotes.com and we’ll check it against your unit for you.

Need help finding your model number?

About the Mitsubishi MSZ-HM12NA-U2 Remote

A 12,000 BTU wall unit like the Mitsubishi MSZ-HM12NA-U2 is only as handy as its remote. If yours went missing during a move or simply quit, this replacement restores everyday control: operating mode, the temperature you want, fan speed and where the air goes.

The model number to look for is MSZ-HM12NA-U2, printed on the indoor unit's label rather than the outdoor condenser. Once the remote arrives, add batteries, aim and press power.

  • Matched to the 12,000 BTU MSZ-HM12NA-U2
  • Backed by our 1-year warranty
  • Timer and memory buttons
  • Made for the MSZ-HM12NA-U2

Picking a fan speed

A low fan speed is quieter and well suited to bedrooms and home offices. A higher speed brings a hot or cold room to your set temperature faster, and you can drop it back once the room feels right. If your unit offers an automatic fan setting, it adjusts the speed for you as the room changes.

Using the timer at night

The timer lets the unit switch itself off after you fall asleep, or come on before you get home so the room is comfortable when you walk in. The exact timer steps depend on your unit, so check its owner's manual for the details. Either way, it saves you from getting up in the dark to find the remote.

Before you order

  • Check the whole model number on your label, including the last characters after the final dash. If it isn't exactly MSZ-HM12NA-U2, send us a photo first at (816) 586-8457 or info@fanremotes.com.
  • Go by the indoor unit's model label: it should say MSZ-HM12NA-U2.
  • 18,000 and 24,000 BTU units take a different remote, our E22P88426.

Setup & Pairing

Setup takes about a minute.

  1. Open the battery door and fit two new AAA batteries, minding the polarity marks.
  2. Aim at the MSZ-HM12NA-U2 indoor unit from where you normally sit and press the power button.
  3. Find a home for the remote near the door so it doesn't wander.

In the box: one replacement remote for the MSZ-HM12NA-U2; add your own AAA batteries.

Product Details

Unit ModelMSZ-HM12NA-U2
BrandMitsubishi
Product TypeMini-Split AC Remote
Made ByComfort Direct
ConditionNew
PairingNone, point and use
ControlsMode, temperature, fan speed, vane swing, timer, memory
BatteryTwo AAA (not included)
SizeAbout 5.5 x 2.1 x 0.6 in
Remote colorWhite
Warranty1 year
Compatible Models1 (see list)
AvailabilityIn stock
ShipsSame business day if ordered by 4 PM
Returns90 days on unused items
Not sure this is the right remote?Our team will check it against your unit before you order.(816) 586-8457 · info@fanremotes.comMon–Fri, 8 AM – 5 PM CT

Why Buy From FanRemotes.com?

  • 1-Year WarrantyEvery product is covered against defects
  • Same-Day ShippingIn-stock orders placed by 4 PM ship the same business day
  • 90-Day Return PolicyBuy with confidence
  • Real Remote Experts(816) 586-8457 · Mon–Fri, 8 AM – 5 PM CT

Frequently Asked Questions

Will this replacement remote for the Mitsubishi MSZ-HM12NA-U2 fit my air conditioner?

It fits the 1 model listed under Compatible Models on this page. If your model isn’t listed, call us at (816) 586-8457 and we’ll check for you.

Can I check with you before I order?

Yes. Send your indoor unit's model number or a photo of the old remote to (816) 586-8457 or info@fanremotes.com and we'll confirm.

How do I set up the remote for my MSZ-HM12NA-U2?

Put in two AAA batteries and point it at the MSZ-HM12NA-U2. There's no code to enter and nothing to pair.

Will it work on a Mitsubishi MSZ-GL unit?

No. MSZ-GL units use a different remote, the U01A03426.

Can I clean the remote?

Yes. Wipe it with a dry or slightly damp cloth with the batteries out. Never spray cleaner straight onto it.

Can I change the fan speed with it?

Yes. Fan speed is one of the main buttons, along with mode, temperature, vane swing, timer and memory.

When will my order ship?

In-stock orders placed by 4 PM, Monday to Friday, ship the same business day.

What is your return policy?

You can return items within 90 days. Items must be unused and uninstalled, in their original packaging. No restocking fees. Please read our return policy before sending anything back. Questions? Call (816) 586-8457 or email info@fanremotes.com.

Is there a warranty?

Yes. Every product we sell comes with a 1-year warranty against defects. If it fails because of a defect, contact us and we’ll send a replacement.