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Privacy Policy

Effective Date: July 14th, 2025

At FanRemotes.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.fanremotes.com, or make a purchase from us. By using our website, you agree to the practices outlined below.


1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information:
    • Name
    • Email address
    • Billing and shipping addresses
    • Phone number
    • Payment information (processed securely via third-party providers)
  • Non-Personal Information:
    • IP address
    • Browser type
    • Device information
    • Pages visited and site behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and provide customer support
  • Improve website performance and user experience
  • Prevent fraud and enhance security
  • Send marketing emails (only with your consent)

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., USPS, UPS)
  • Analytics and marketing services (e.g., Google Analytics)
  • Legal authorities if required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to improve your experience by:

  • Remembering your cart contents
  • Understanding site usage patterns
  • Offering personalized content and promotions

You can manage cookie preferences in your browser settings.


5. Your Rights and Choices

Depending on your location, you may have rights including:

  • Accessing your personal data
  • Requesting corrections or deletions
  • Opting out of marketing communications
  • Limiting data sharing

To exercise your rights, please contact us at info@fanremotes.com.


6. Data Security

We use industry-standard security practices, including SSL encryption and secure payment gateways, to protect your data. However, no method of transmission over the Internet is 100% secure.


7. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect data from children.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

📧 info@fanremotes.com
🌐 www.fanremotes.com

Get Special Offers & News From FanRemotes.com

Newsletter Form (#4)

Our Story

At FanRemotes.com, we’re dedicated to making it easy and affordable for customers to make their repair with OEM remotes. Originally launched as a ceiling fan tech support service, we saw firsthand how hard it was for people to find the right replacement remotes. That’s why we created our brand Comfort Direct—to provide reliable solutions that help extend the life of your fan without the high cost of full replacements.

About FanRemotes.com

Sales & Customer Service

+1-816-586-8457

info@fanremotes.com

8:00 am - 5:00 pm CT Mon-Fri

Location

5400 Johnson Drive Unit 346

Mission, KS 66205

8:00 am - 5:00 pm CT Mon-Fri

Get Special Offers & News From FanRemotes.com

Newsletter Form (#4)

Sales & Customer Service

+1-816-586-8457

info@fanremotes.com

8:00 am - 5:00 pm CT Mon-Fri

Location

5400 Johnson Drive

Mission, KS 66205

8:00 am - 5:00 pm CT Mon-Fri

Our Story

At FanRemotes.com, we’re dedicated to making it easy and affordable for customers to make their repair with OEM remotes. Originally launched as a ceiling fan tech support service, we saw firsthand how hard it was for people to find the right replacement remotes. That’s why we created our brand Comfort Direct—to provide reliable solutions that help extend the life of your fan without the high cost of full replacements.

About FanRemotes.com